Why Privacy Makes AI Apps Successful (Privacy Notices That Actually Work)

Privacy as a Competitive Advantage

  • Most companies aren't using privacy as a differentiator

  • With the rise of no-code tools, the market will become heavily saturated

  • Privacy practices can help you stand out and build trust with customers

Three Essential Privacy Practices

1. Make your privacy notice easy to find

  • Red flag: If users spend more than 5 minutes looking for your privacy notice

  • Privacy notices communicate what you'll do with user data

  • Real-world impact: Users of AI coaching, therapy, or productivity apps are conscious they're sharing sensitive information

  • If users can't easily find your privacy info, they'll go to competitors who satisfy their curiosity

2. Make your privacy notice easy to understand

  • Common problem: Lawyers write privacy notices filled with legalese

  • Use simple, accessible language for your consumer base

  • Key questions to answer clearly:

    • What data are you collecting?

    • Why are you collecting it?

    • Who will you share it with?

    • How will you delete it?

    • How can users control their data?

3. Practice data minimisation

  • Core principle: Don't collect more data than you need

  • User mindset: Assume consumers are suspicious and will question why you need so much data

  • Avoid "data grabs" - only collect what's necessary to fulfill your service

  • Always explain why you need the data you're collecting

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